We help you develop the valuable skills and knowledge of your teams.
We know how important your teams’ capabilities are to your business and customers. We will help you to develop the skills and knowledge of your teams and, in turn, build their capability.
We often deliver targeted and formal training sessions, but we also see all interactions as an opportunity to help your teams develop.
Building capability through all of the services we provide is a fundamental principle for our team at LifeRisk. It is an integral part of the way we work.
We can enhance your teams’ development and capability by:
- Working closely with your teams, to build strong, confident and supportive relationships;
- Informally mentoring your people as part of the everyday support we provide;
- Face to face discussion and explanation of the broad and at times complex issues that arise during the assessment of a claim;
- Ensuring our communications and advice are relevant, practical and informative;
- Identifying and informing the business of skill-gaps, recurring issues, and training needs;
- Delivering targeted training to your teams, including about effective assessment strategies, legal principles for all types of insurance claims, pre-existing condition and other exclusion clauses, non-disclosure & misrepresentation and fraudulent claims.